diff --git a/dist/converse.js b/dist/converse.js
index a09ec7b7b..96106a24f 100644
--- a/dist/converse.js
+++ b/dist/converse.js
@@ -70817,7 +70817,7 @@ function _arrayWithHoles(arr) { if (Array.isArray(arr)) return arr; }
            */
           const data = this.parsePresence(pres);
 
-          if (data.type === 'error') {
+          if (data.type === 'error' || !data.jid && !data.nick) {
             return true;
           }
 
diff --git a/src/converse-muc.js b/src/converse-muc.js
index 748b48c82..b868cfa2e 100644
--- a/src/converse-muc.js
+++ b/src/converse-muc.js
@@ -806,7 +806,7 @@
                      *  (XMLElement) pres: The presence stanza
                      */
                     const data = this.parsePresence(pres);
-                    if (data.type === 'error') {
+                    if (data.type === 'error' || (!data.jid && !data.nick)) {
                         return true;
                     }
                     const occupant = this.occupants.findOccupant(data);