diff --git a/src/mod_offline.erl b/src/mod_offline.erl
index f0a8cef59..5f52c8487 100644
--- a/src/mod_offline.erl
+++ b/src/mod_offline.erl
@@ -39,6 +39,7 @@
 	 remove_expired_messages/0,
 	 remove_old_messages/1,
 	 remove_user/2,
+	 get_queue_length/2,
 	 webadmin_page/3,
 	 webadmin_user/4,
 	 webadmin_user_parse_query/5]).
@@ -702,19 +703,12 @@ user_queue_parse_query(US, Query) ->
 us_to_list({User, Server}) ->
     exmpp_jid:to_list(User, Server).
 
+get_queue_length(User, Server) ->
+    length(mnesia:dirty_read({offline_msg, {User, Server}})).
+
 webadmin_user(Acc, User, Server, Lang) ->
-    FQueueLen = try
-	US = {
-	  exmpp_stringprep:nodeprep(User),
-	  exmpp_stringprep:nameprep(Server)
-	},
-	QueueLen = length(mnesia:dirty_read({offline_msg, US})),
-	[?AC("queue/",
-	     integer_to_list(QueueLen))]
-    catch
-	_ ->
-	    [?C("?")]
-    end,
+    QueueLen = get_queue_length(exmpp_stringprep:nodeprep(User), exmpp_stringprep:nameprep(Server)),
+    FQueueLen = [?AC("queue/", integer_to_list(QueueLen))],
     Acc ++ [?XCT("h3", "Offline Messages:")] ++ FQueueLen ++ [?C(" "), ?INPUTT("submit", "removealloffline", "Remove All Offline Messages")].
 
 webadmin_user_parse_query(_, "removealloffline", User, Server, _Query) ->
diff --git a/src/mod_offline_odbc.erl b/src/mod_offline_odbc.erl
index 6779533dd..3cdaaf747 100644
--- a/src/mod_offline_odbc.erl
+++ b/src/mod_offline_odbc.erl
@@ -38,6 +38,7 @@
 	 pop_offline_messages/3,
 	 get_sm_features/5,
 	 remove_user/2,
+	 get_queue_length/2,
 	 webadmin_page/3,
 	 webadmin_user/4,
 	 webadmin_user_parse_query/5]).
@@ -495,25 +496,23 @@ user_queue_parse_query(Username, LServer, Query) ->
 us_to_list({User, Server}) ->
     exmpp_jid:to_list(User, Server).
 
+get_queue_length(Username, LServer) ->
+    case catch ejabberd_odbc:sql_query(
+			    LServer,
+			    ["select count(*) from spool"
+			     "  where username='", Username, "';"]) of
+		   {selected, [_], [{SCount}]} ->
+		       SCount;
+		   _ ->
+		       0
+	       end.
+
 webadmin_user(Acc, User, Server, Lang) ->
-    FQueueLen = try
 	LUser = exmpp_stringprep:nodeprep(User),
 	LServer = exmpp_stringprep:nameprep(Server),
 	Username = ejabberd_odbc:escape(LUser),
-	QueueLen = case catch ejabberd_odbc:sql_query(
-				LServer,
-				["select count(*) from spool"
-				 "  where username='", Username, "';"]) of
-		       {selected, [_], [{SCount}]} ->
-			   SCount;
-		       _ ->
-			   0
-		   end,
-	[?AC("queue/", QueueLen)]
-    catch
-	_ ->
-	    [?C("?")]
-    end,
+    QueueLen = get_queue_length(Username, LServer),
+    FQueueLen = [?AC("queue/", QueueLen)],
     Acc ++ [?XCT("h3", "Offline Messages:")] ++ FQueueLen ++ [?C(" "), ?INPUTT("submit", "removealloffline", "Remove All Offline Messages")].
 
 webadmin_user_parse_query(_, "removealloffline", User, Server, _Query) ->
diff --git a/src/web/ejabberd_web_admin.erl b/src/web/ejabberd_web_admin.erl
index c4ef3acb8..1681ee9c5 100644
--- a/src/web/ejabberd_web_admin.erl
+++ b/src/web/ejabberd_web_admin.erl
@@ -1571,6 +1571,7 @@ list_users_in_diapason(Host, Diap, Lang, URLFunc) ->
 
 list_given_users(Host, Users, Prefix, Lang, URLFunc) ->
     ModLast = get_lastactivity_module(Host),
+    ModOffline = get_offlinemsg_module(Host),
     ?XE('table',
 	[?XE('thead',
 	     [?XE('tr',
@@ -1583,14 +1584,10 @@ list_given_users(Host, Users, Prefix, Lang, URLFunc) ->
                ServerB = list_to_binary(Server),
                UserB = list_to_binary(User),
                US = {UserB, ServerB},
-               FQueueLen = try
-     		        QueueLen = length(mnesia:dirty_read({offline_msg, US})),
-		            [?AC(URLFunc({users_queue, Prefix,
+	       QueueLenStr = get_offlinemsg_length(ModOffline, UserB, ServerB),
+               FQueueLen = [?AC(URLFunc({users_queue, Prefix,
     				          		 User, Server}),
-				        	    pretty_string_int(QueueLen))]
-               catch 
-                _:_ -> [#xmlcdata{cdata = <<"Can't access the offline messages storage.">>}]
-              end,
+				        	    QueueLenStr)],
 		       FLast =
 			   case ejabberd_sm:get_user_resources(UserB, ServerB) of
 			       [] ->
@@ -1622,6 +1619,19 @@ list_given_users(Host, Users, Prefix, Lang, URLFunc) ->
 	       end, Users)
 	    )]).
 
+get_offlinemsg_length(ModOffline, User, Server) ->
+    case ModOffline of
+	none -> "disabled";
+	_ -> pretty_string_int(ModOffline:get_queue_length(User, Server))
+    end.
+
+get_offlinemsg_module(Server) ->
+    case [mod_offline, mod_offline_odbc] -- gen_mod:loaded_modules(Server) of
+        [mod_offline, mod_offline_odbc] -> none;
+        [mod_offline_odbc] -> mod_offline;
+        [mod_offline] -> mod_offline_odbc
+    end.
+
 get_lastactivity_module(Server) ->
     case lists:member(mod_last, gen_mod:loaded_modules(Server)) of
         true -> mod_last;